Cllr Peter Fleming invited
Professor John Bolton and Councillor Jonathan McShane, Lead Member for Adult & Community
Social Services & Health at the London Borough of Hackney, to
present their observations and feedback from the three year Adult
Social Care Efficiency Programme.
Members noted the report and
presentations, in particular the following key points:
- Councils
that performed best during the programme had created performance
management systems that allowed progress to be managed month by
month;
- There are
both opportunities and threats in the areas of integration with
health and the development of social enterprises;
- An over
paternalistic approach to adult social care can be damaging for
service users;
- Managing
demand is the biggest challenge to promoting
independence;
- Hackney
views its work to promote independence as a positive step and not a
cost-cutting measure, having implemented its approach before the
first round of local government cuts.
- Hackney had
identified key opportunities for
promoting independence work, e.g. launching a new training
programme for staff;
- Tools that
sit alongside the programme are potentially transferable to other
service areas.
Action
- To look at
how the tools utilised in this programme can be developed/used in a
wider context and whether there are any lessons that can be
extracted from the programme for shire districts.